BHUBANESWAR: In a bid to educate people from backward rural areas in banking systems and transactions, the National Payments Corporation of India (NPCI) has initiated e-Payments Literacy workshops.
The first of its kind initiative was held in Khariar, Balangir, Baripada and Bhubaneswar on the occasion of World Literacy Day on September 8. Participants were familiarised with customs of ATM and its numerous features like cash withdrawal, balance enquiry and mini statement.
Consumer redressal advices and other precautionary tips on PIN change and fund transfer were also demonstrated. Security tips like mobile number registration, seeding Aadhaar with bank and LPG subsidy process were also presented. Payment solutions through RuPay card at PoS, e-comm and ATM channels were encouraged along with NPCI’s customer friendly fund transfer services.
NPCI Chairman Balachandran M said, “As digital and smart banking systems are increasingly being accessible even in remotest corner of the country, our initiative is to tap consumers belonging to all sections of the society and elevate their banking experience.”
Balachandran released a ‘smart payments’ e-book manual that was presented to banks across all locations by NPCI.
Managing Director and CEO NCPI AP Hota said the Regional Rural Banks (RRBs) are playing a vital role in financial inclusion. “Now that they have technical infrastructure and access to various payment systems through NPCI, all efforts need to be made to make their customers aware of the facilities available,” he said.