CHENNAI: Ever thought of looking an ATM in the eye to withdraw cash? Well, lenders like DCB Bank, Axis Bank and Kotak Mahindra are considering using iris-recognition technology for biometric authentication of transactions.
In a step towards financial inclusion, banks that have been beta-testing or using fingerprint-recognising ATMs on the ground say that while fingerprint scanners are effective, but there are drawbacks.
Quite a sizeable number of blue-collar workers and farm labourers who use ATMs have bruises, abrasions or cuts on their fingers. “If the fingerprint is not an exact match, it could lead to rejection of a transaction. Even for the salaried class, it’s quite possible for our fingers to be coated with a film of grease or dust. So iris-recognition is something we are looking at adopting as it’s safe, non-invasive and foolproof,” says Rajiv Anand, executive director and head (retail banking), Axis Bank. The private lender recently launched its `Thought Factory’ in Bengaluru -a design lab for innovation that’s testing adoption of new technology , including biometric identifiers.
DCB Bank, which was the first to launch fingerprint-identifier ATMs in India, currently has biometric ATMs in Mumbai, Bengaluru and six other cities in the country. The bank now plans to expand and at tach fingerprint scanners pads to its other 400-plus ATMs across India. “We are keen on biometric authentication and iris-recognition is the next logical step,” says Murali Natrajan, managing director, DCB Bank. The bank said it is in talks with a few vendors to provide this service.