Reliance Jio promises SIM activation in 15 minutes via e-KYC

Mukesh Ambani among its long trail of announcements at the Annual General Meeting of Reliance Industries very positively assured that Aadhaar card holders will get their Jio SIM activated in 15 minutes.


Reliance Industries’ Chairman and Managing Director Mukesh Ambani at the company’s Annual General Meeting (AGM) made some pretty big announcements about its Reliance Jio 4G launch in India. Even before its commercial launch, Reliance Jio had become insanely popular with its tempting Jio Preview Offer under which it offered free data, voice and apps for 90 days of period.

In a host of announcements made today, Mukesh Ambani also announced that it will be implementing Aadhaar’s e-KYC process for getting a new Jio connection. Expressing disappointment over customers waiting “for hours and even overnight to get their services activated”, Ambani said he wanted to transform the entire experience for its customers. He further announced implementation of e-KYC system that will allow subscribers to get their connection activated in 15 minutes.

The e-Aadhaar facility for Jio users will first go live in Delhi and Mumbai. People who have an Aadhaar card can walk into a Reliance Digital store for a Jio connection and using e-KYC facility, their verification will take place on the spot.

Reliance Digital guarantees that the customers will get an active Jio connection within 15 minutes after applying for one. But in a few weeks, company will take this service across other cities in India. Mukesh Ambani assured that Reliance Digital will have the capacity to onboard a whopping million customers daily .

Reliance Jio could also start home deliveries for its SIM cards. “Instant eKYC digital activations – in the store and at home,” mentioned Ambani at the AGM. Reliance Jio’s implementation of the Aadhaar based e-KYC facility already has people talking. Here’s a tweet from Nandan Nilekani who has shared his thought on this announcement.

One thought on “Reliance Jio promises SIM activation in 15 minutes via e-KYC

  • September 12, 2016 at 11:45 am
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    According to Aadhar card guidelines stating that a Indian citizen with a aadhar card is welcomed to avail every service available throughout the country. For Example: if a person with a aadhar card made from Kerala is presently residing in Bangalore, can’t avail aadhar services in Bangalore? Let’s talk about the new reliance Jio 4g sim cards. Why can’t a person with aadhar card made in Kerala be eligible to obtain a Jio 4g sim in Bangalore?
    Then what is aadhar good for? When the services restricted to each state of its own.

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