According to a ministry statement, hundreds of LPG consumers had complained about non-credit of subsidy amount into their accounts during the past few weeks.
An internal analysis by ministry of petroleum and natural gas has identified that a majority of customers who faced problems of non-credit of subsidy payments have an account in Airtel Payments Bank, a new kind of bank operated by telecom firm Airtel.
Clarifying further, the ministry said subsidy of Airtel Payments Bank users was already credited. “It may be noted that as per subsidy transfer protocol, the LPG subsidy is transferred to the (latest) bank account of the beneficiary seeded with their Aadhaar,” the statement added.
“To redress the inconvenience caused to LPG consumers, the ministry and OMCs have already taken up the matter with the concerned authorities in Department of Financial Services (Ministry of Finance), National Payments Corporation of India (NPCI) and Airtel,” the ministry added.
Airtel, a telecom services provider, recently ventured into payments bank services.
According to data provided by the ministry of petroleum, 2346 lakh LPG consumers use services of state-run OMCs.