NEW DELHI: Amid growing concerns about passenger safety, ridesharing app Shuttl has partnered with personal verification agency OnGrid to provide Aadhaar-enabled verification for the drivers connected to its platform.
The Aadhaar verification would allow the company to validate facts and records through a thorough background check of the driver including authentication by their biometric details.
The verification process also includes a physical check by visiting the residential address of the driver to ensure complete safety .Any past criminal records are also looked through to have an absolute surety on the driver’s background, said Shuttl.
“We have been working closely with Shuttl’s team on their safedriver on-boarding initiatives, where they used customised OnGrid methodology and technology platform for background checks for their drivers,“ said Piyush Peshwani, cofounder, OnGrid. The Aadhaar linkage would make drivers more accountable, as their performance and work history would be linked to their Ongrid profile, he added.
A similar move was announced by Meru Cabs in 2014. The cab company had, however, run trials and set up the verification capability in-house.
“We have put together a very stringent verification process in place to verify our driver details, which will further ensure a safe and reliable ride for our commuters,” said Amit Singh, cofounder, Shuttl. He further said that OnGrid’s technology in the verification process would ensure there is no scope of an unpleasant experience with a driver.
Post unpleasant incidents, the demand for driver verification to ensure commuter safety has been a hotly debated subjected, and different ride-hailing app companies have struggled with the issue, given that the drivers linked to their platforms are usually contractors and not employees. In addition to Aadhaar verification, the drivers’ local address verification report comprising of geo-coordinates, pictures and verifier information, would also be carried out by the agency.
There will also be a criminal court record verification for every driver to check against any criminal history or any FIR registered, as well as checking the authenticity of documents such as PCC or any other ID proof like driving licence, PAN card and voter ID presented by the driver.